Shipping, Returns and Exchanges
Thank you so much for shopping my store!!!
SHIPPING
Shipping is a Flat Rate of $5.00. All orders are usually packed and shipped within 48 hours, with the exception of holidays and weekends.
You will receive a tracking number on your order upon shipping.
Tangerine Tulips Boutique is not responsible for any packages lost, stolen or damaged during shipment.
I am unable to cancel or make changes to any order once submitted.
Orders made separately can not be combined for shipping.
SHOES
Shoes and booties will NOT be shipped in their original box to keep shipping costs down. They will be shipped in a bag or box and wrapped for protection. If you wish to have the original box an additional shipping charge of $5 will be added. You can send your request via messenger or email.
RETURNS
Please make sure you read the full return policy below before beginning your return process.
Return Items will be accepted up to 10 days after shipment. Items must meet the following conditions. NO EXCEPTIONS.
Items must be in its original condition to include.
Items must not be worn, washed, stained, damaged or altered. No perfumes, deodorant, pet hair or cigarette smoke. All hang tags must be attached.
Items that do not meet this criteria will be refused and mailed back to you at your cost.
Sale items are only returnable if damaged. We will do our best to try and exchange the item if no exchange can be made, you will be given a store credit.
Final Sale items are not returnable for any reason.
Before mailing your return please contact me at tangerinetulipsboutique@gmail.com for return confirmation.
EXCHANGES
If you need to exchange a size, style or color, please contact me to confirm that I have what you need in stock.